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CRO Manager

Location: Hybrid (3 days in London, 2 days WFH post-probation)
Salary: £Up to £50,000 + benefits

We are working with a rapidly growing digital optimisation agency that is looking to expand its team. Our client, a highly respected agency with over 35 years of combined experience, is looking for a Senior CRO Manager to join their team and help drive experimentation strategies for a diverse range of clients.

Key Responsibilities:

• Develop and execute conversion rate optimisation (CRO) strategies for clients.

• Lead client-facing calls, providing expert advice and guidance on CRO techniques.

• Analyse customer journeys using tools like GA4, ContentSquare, HotJar, and other CRO platforms.

• Oversee test design and implementation, ensuring optimal analytics and performance.

• Mentor and support junior members of the CRO team.

• Stay up-to-date with the latest trends in CRO and experimentation.

Required Skills and Experience:

• Solid experience in CRO/Experimentation (agency background preferred).

• Strong understanding of CRO tools such as AB Tasty, VWO, Optimizely, ContentSquare, etc.

• Hands-on experience with Google Analytics 4 (GA4), ContentSquare, and HotJar.

• Proven ability to lead client-facing discussions and presentations.

• Previous experience in mentoring or overseeing junior staff (preferred but not essential).

• Agency experience is ideal, as the role requires managing multiple projects simultaneously.

Nice-to-Haves:

• UX and/or test design experience.

• Familiarity with Figma.

Why Join?

• Be part of a small, close-knit, award-winning agency.

• Strong opportunities for professional development, including management training and potential for future team leadership.

• Work in a collaborative environment where your ideas are valued.

• Regular team socials and celebrations of successes.

If you are a proactive, experienced CRO professional looking for a new challenge with plenty of room for growth, we would love to hear from you!

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To Apply for this Job Click Here

Senior CRO Analyst

Location: Holborn (2x per week)
Salary: £65,000 per annum

About the Role:

A leading international marketing agency is seeking a Senior Conversion Rate Optimisation (CRO) Analyst to join their growing Data & Strategy team. This is a key opportunity to work on high-profile accounts and take ownership of the CRO space for a major automotive brand. You’ll collaborate with a talented Data Science team, driving data-driven insights to optimise customer journeys and improve conversion rates.

Key Responsibilities:

• Lead strategy development and create impactful presentations (decks) for clients, focusing on key areas such as UX, finance, forms, and more.

• Collaborate with Data Scientists to extract insights from GA4 data, ensuring the right questions are answered and actionable narratives are created.

• Manage web analytics tasks, from data interpretation to setting up and understanding tagging and events.

• Brief data science teams, use tools like Omnibug to optimize the tracking and analysis of user behaviour.

• Regularly engage with clients through workshops, planning sessions, and offering insights that drive strategic decisions.

• Analyse user journey data to identify hypotheses for A/B testing and conversion rate optimization, and collaborate with external agencies to implement tests.

Skills & Experience:

• 5+ years of experience in Web Analytics, CRO, or a similar role, ideally within a digital/marketing agency.

• Strong experience with web analytics tools such as Adobe Target, Medallia, MXO, or Decibel, and a deep understanding of customer/user journey analytics.

• Expertise in A/B testing and CRO methodologies, with the ability to develop data-driven hypotheses.

• Data Science Knowledge: Familiarity with concepts like clustering, predictive modelling, and basic statistical techniques.

• Technical Skills: Knowledge of BigQuery/SQL/Python is desirable but not essential.

• Strong communication skills – experience presenting to clients and collaborating with internal teams.

• Experience working with large clients in complex environments is a plus.

Why Join?

• Work with a global, well-established marketing agency offering professional growth.

• Engage in a mix of strategic thinking and hands-on data work for high-profile clients.

• Competitive salary and travel expenses covered for client meetings outside London.

The Process:

1. Initial interview with Talent Acquisition (if applicable).

2. Online interview with the Data Science Manager and potentially the Data & Strategy Director.

3. In-person interview with a presentation: Present a recent project you’ve worked on, showcasing your experience in CRO and analytics.

If you’re passionate about data storytelling, CRO, and web analytics, apply now to take your career to the next level!

To Apply for this Job Click Here

To Apply for this Job Click Here

Job Title: Technical Customer Digital Analyst

Location: WFH 3x a week (Office for remaining 2 days)
Salary: £45k + £3k on-target bonus
No sponsorship available

Company Overview:
Join one of the largest global health & beauty retailers, with a strong presence in both Asia and Europe. The company operates a vast network of stores across multiple markets and is home to several well-known subsidiary brands.

Role Overview:
The Customer Digital Analyst role will focus on providing insights to drive the online customer journey, using your expertise in Google Analytics (GA4). Reporting directly to the Customer Digital Analytics Lead, you will work within a dynamic team that supports various business units across the company. This position requires an individual with a commercial mindset, strong technical skills in analytics tools, and the ability to deliver actionable insights to multiple stakeholders.

Key Responsibilities:

• Analyze the onsite customer journey and provide insights into website performance, sales, and transactions.
• Leverage GA4 for auditing, implementation, and reporting, becoming the go-to expert for the tool.
• Produce data visualizations using tools such as Power BI, Tableau, or Looker.
• Conduct A/B testing and offer recommendations to optimize digital experiences.
• Engage confidently with stakeholders, presenting findings and making strategic recommendations.
• Stay updated with trends in eCommerce and retail, understanding the dynamics of different markets and customer segments.

Essential Skills & Experience:

• GA4 Expertise: Strong experience in auditing, implementing, and analyzing GA4 data.
• Data Visualization: Proficient with tools like Power BI, Tableau, or Looker.
• A/B Testing: Knowledge of or experience with A/B testing and providing actionable insights.
• Stakeholder Engagement: Proven ability to engage with stakeholders, presenting insights and recommendations clearly.
• Curiosity & Commercial Mindset: Demonstrated curiosity about eCommerce, with a focus on business growth.

Desirable Skills & Experience:

• Experience working with retail or eCommerce industries.
• Familiarity with app analytics and digital channels.
• Technical experience in GA4, Data Visualisation and A/B testing
• Strong experience with SQL

The Benefits:

• Up to £45,000 + benefits
• Hybrid
• London

How to Apply:

If interested in the role please send your CV to Jordan Victor via the Apply Link below

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To Apply for this Job Click Here

Digital Data Analyst – Up to £45,000
Burton Upon Trent – Hybrid (1-2 days per week in office)

A growing analytics team is hiring a Digital Data Analyst to optimize web performance, track user behavior, and provide real-time insights across 80+ websites. This is a hands-on role, working with SQL, GA4, Looker, Power BI, and Excel to assess data quality, debug tracking issues, and generate reports that drive key business decisions.

The Company

A well-established brand in the hospitality sector, operating over 2,600 pubs, restaurants, and hotels across the UK. Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness.

The analytics team is structured into four key areas:

• Digital – Website and app reporting, deep-dive analysis, and future planning
• CRM – Customer database management, campaign analysis, and reporting
• Loyalty & Customer Insights – Understanding and segmenting customer behavior
• Data Science & Engineering – Supporting analytics efforts and proving business value

The Role

As a Digital Data Analyst, you will be responsible for website performance analytics, ensuring high-quality data reporting and debugging tracking issues. You will provide valuable insights that enhance the customer experience and improve conversion rates.

Key Responsibilities:

• Ensure data quality and debug tracking issues for web analytics tools such as GA4, Looker, and Power BI
• Extract, assess, and report on website data, delivering actionable insights
• Work with SQL to manipulate and analyze datasets
• Build automated dashboards and reports to track website performance
• Support conversion rate optimization (CRO) initiatives by identifying drop-off points in customer journeys
• Work with marketing and product teams to optimize digital campaigns and user experiences

Your Skills and Experience

The ideal candidate is a web analytics professional with strong technical expertise and the ability to turn data into insights.

Essential:

• Strong SQL skills with experience in extracting and transforming web data
• Experience with GA4 (Google Analytics), Looker, and Power BI
• Understanding of website tracking, tag debugging, and data validation
• Proficiency in Excel for manual reporting where necessary
• Ability to interpret data trends and make recommendations

Nice to Have:

• Experience with Microsoft Clarity
• Knowledge of CRO and website optimization strategies
• Background in Adobe Analytics (not required but beneficial)

The Benefits

• Salary up to £45,000
• Hybrid working with 1-2 days per week in Burton Upon Trent
• Exposure to a high-growth analytics function
• Collaboration with Data Science, CRM, and Marketing teams
• Strong career progression opportunities

How to Apply

Please register your interest by sending your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Key Terms

Digital Analyst, Web Analytics, SQL, GA4, Google Analytics, Looker, Power BI, Microsoft Clarity, Data Visualization, CRO, Dashboarding, Reporting, Data Science, Customer Insights, Tag Debugging, Conversion Rate Optimization, Hospitality Analytics, Burton Upon Trent, Hybrid Work.

To Apply for this Job Click Here

To Apply for this Job Click Here

DIGITAL PERFORMANCE ANALYST – 8 MONTH FTC

UP TO £60,000 (PRO-RATA)

NORTH LONDON – HYBRID 3X A WEEK

*Please note, this company is unable to offer sponsorship at this time*

THE COMPANY

This gaming company is one of the largest in the UK but also operates across the EU. Their subsidiaries are household names in the UK, and to keep up with growth, they are looking to bring a proactive Digital Performance Analyst to drive effective insights.

THE ROLE

This role is for someone who has in-depth experience with web and campaign analytics. Most importantly, you need to be proactive and can work autonomously and problem-solve. You’ll be supporting the Digital Analytics Manager on various projects such as digital transformation and campaign analysis.

SKILLS + EXPERIENCE

• Google, Adobe or Piano Analytics – experience in either needed, in the context of pulling data into data warehouses (any)
• Strong stakeholder engagement – evidence of senior stakeholder presentations
• Digital Anlyatics – experience across web analytics, AB testing, data visualisation

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation

To Apply for this Job Click Here

To Apply for this Job Click Here

SEO MANAGER

UP TO £45,000

LONDON – HYBRID – 4 DAYS IN OFFICE

*Please note, this company is unable to offer sponsorship at this time*

THE COMPANY

This luxury fashion conglomerate needs someone to focus on the SEO for one of their largest brands.

THE ROLE

You’ll deliver end-to-end SEO for one of the larger accounts within the business. You’ll manage a few SEO Execs, as well as remain hands-on, working on key word research, technical SEO, defining the strategy and delivering insights and trends to senior stakeholders.

SKILLS + EXPERIENCE

• You must come from a luxury brand background
• Full end-to-end SEO experience

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation

To Apply for this Job Click Here

To Apply for this Job Click Here

CRO MANAGER

UP TO £50,000

LONDON – HYBRID – 3 DAYS IN OFFICE

*Please note, this company is unable to offer sponsorship at this time*

THE COMPANY

Are you a data-driven CRO expert who thrives in a fast-paced agency environment? We’re looking for a CRO Manager to join a growing Digital Optimisation Agency and take the lead on client experimentation strategies.

THE ROLE

Develop and execute CRO & experimentation strategies for clients.
Lead client-facing calls, providing expert recommendations.
Conduct customer journey analysis (GA4, ContentSquare, HotJar).
Oversee test design, implementation, and post-test analytics.
Mentor junior team members (no formal management experience required).
Stay ahead of CRO trends and best practices.

SKILLS + EXPERIENCE

• Agency experience needed – whether now or in previous roles
• Used a range of CRO tools like AB Tasty, VWO, Optimizely, GA4 etc
• Bonus: UX/test design, Figma experience

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation

To Apply for this Job Click Here

To Apply for this Job Click Here

DIGITAL ANALYST

£35,000 – £45,000

LONDON – 3 DAYS A WEEK (NO FLEX)

THE COMPANY

This health and beauty retailer is rapidly growing and is expanding in the Customer Digital Analytics!

THE ROLE

You’ll analyze the onsite customer journey, provide key insights to the wider business, and identify new growth opportunities. Your role will involve tracking performance, segmenting customer audiences, and reporting on product categories, sales, and transactions. As the go-to GA4 specialist, you’ll ensure accurate data tracking and deliver meaningful insights to drive business decisions.

SKILLS + EXPERIENCE

• Google Analytics 4 – you must be confident in the tool as you’ll be acting as an SME on the tool for the entire business
• Data visualisation – can be any tool e.g. Power BI, Tableau, Looker etc
• AB testing – any analysis, test recommendations etc – any knowledge/exposure to this
• Strong stakeholder engagement, confident, has provided insights andrecommendations
• Curious and commercial mindset
• Someone who’s interested in the wider eCommerce industry – the team serves different business units, so there’s different markets/dynamics to keep on top of

Nice to haves:

• App experience
• Retail/eCommerce experience

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation

To Apply for this Job Click Here

To Apply for this Job Click Here

SENIOR CRO ANALYST

UP TO £65,000

LONDON – HYBRID – 4 DAYS IN OFFICE

*Please note, this company is unable to offer sponsorship at this time*

THE COMPANY

This digital optimisation agency initially focused on customer and marketing analytics but have since expanded to provide web and CRO analytics to their customers due to a surge in demand.

THE ROLE

You’ll be focused on strategy and building decks for one of their largest and main clients. You’ll be working alongside a data science team that will do the heavy lifting and analytical work, but you’ll get access to the back-end GA4 data. You’ll get the story and insights you need from them, and you will relay these back to the client!

SKILLS + EXPERIENCE

• Web Analytics tool experience – Google or Adobe analytics
• CRO tools – Adobe Target, VWO, Optimizely, HotJar etc
• Knowledge of data science. This doesn’t need to be super in depth, but you must understand clustering, predictive modelling etc
• Strong communication and story telling skills a must have

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation

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