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Customer Research and Insights Lead

Location: London/Southampton (Regular travel between both locations once a week)

Salary: £70,000 – £80,000

About the Team: Join the Customer & Market Intelligence Team, within the Ad Hoc Research & Insights sub-team. This role is based within a complex business environment with multiple teams working on various product categories, including home improvement and DIY products. The team’s focus is on developing and selling own-brand ranges, which make up a significant portion of the business.

The Role: As an Insight Lead, you will have a global role with responsibility for conducting research in multiple markets. You will provide insights that directly impact product development, innovation, and customer understanding across a range of products. This includes research on the purchase journey, product development testing, brand and usage surveys, and more. Your insights will support two key customer groups: trade customers and home improvers.

You will manage relationships with external research agencies, ensuring high-quality and timely delivery. The research will consist of a mix of 60% qualitative and 40% quantitative methods, including ethnographic fieldwork. The role is an individual contributor position within a flat team structure, reporting to the Insights Lead, and collaborating with other Leads on various projects.

Key Responsibilities:

• Conduct and manage research on own-brand products across multiple categories.

• Deliver actionable insights to stakeholders at all levels.

• Transform undefined briefs into impactful insights that drive innovation and business decisions.

• Oversee external research agencies, ensuring high-quality and timely delivery.

• Understand customer pain points, needs, and opportunities in both trade and home improver segments.

• Balance multiple priorities in a fast-paced and constantly evolving environment.

Candidate Requirements:

• 10+ years of experience in ad-hoc Quant & Qual research.

• Fluent in French, with an understanding of French culture and homes.

• Ideally, a background in client-side roles or retail (agency background is also acceptable).

• Strong experience in managing ambiguity, navigating complex situations, and dealing with diverse stakeholders.

• Comfortable working in a fast-paced, constantly evolving environment.

• International mindset with the ability to operate across multiple markets.

Interview Process:

• Stage 1: 45-minute interview with the Hiring Manager (via Teams)

• Stage 2: Face-to-face interview with the Director and a Lead peer

Apply now and be part of an exciting Insights team, driving innovation and delivering valuable customer insights across international markets.

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Research Director

Up to £70,000

Hybrid – London

I’m currently recruiting for a Research Director to join a leading global data, insights, and consulting firm. This is a fantastic opportunity to work with some of the world’s most well-known brands across industries like alcohol, beauty, food, retail, and technology. In this role, you’ll manage end-to-end research projects, delivering actionable insights that drive brand growth and innovation.

Key Responsibilities:

• Lead client projects from brief to debrief, ensuring smooth execution and client satisfaction.
• Manage project budgets, timelines, and resources.
• Provide actionable insights that help clients drive brand growth and innovation.
• Build and maintain strong client relationships, becoming a trusted partner.
• Contribute to a collaborative, positive team culture.

Requirements:

• Strong experience in Quantitative Research, particularly in brand tracking and communications.
• Experience in project management and delivering insights.
• Excellent communication skills, both written and verbal.
• Experience mentoring and training junior team members.
• A passion for brands and delivering impactful, actionable insights.

Benefits:

• Up to £70,000
• Hybrid
• London

If you’re looking to work in a dynamic, collaborative environment with global brands, this could be the perfect role for you! Apply now!

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Job Title: Senior Research Executive (Quantitative)

Salary: Up to £40,000 + benefits
Location: Holborn, London
Office Days: 2-3 days per week (typically Wednesday & Thursday)

About the Role:
A rapidly growing research agency is looking for a proactive and motivated Senior Research Executive to join the team. You’ll work alongside senior leadership to support the entire project lifecycle, collaborating with global brands across various industries.

Key Responsibilities:

• Oversee project logistics, including research design, fieldwork management, and reporting.
• Write and program questionnaires in online platforms (with guidance).
• Analyze data and contribute to the development of actionable insights.
• Bring creative ideas and fresh perspectives to solving research challenges.
• Create compelling, human-first narratives to help clients make informed decisions.
• Collaborate with team members across quantitative and qualitative teams.

What We’re Looking For:

• 1+ years’ experience in a quantitative research role, ideally within an agency environment.
• Degree in social sciences, marketing, statistics, or English (preferred).
• Experience with questionnaire writing, data analysis, and report writing.
• Familiarity with fieldwork management, including data cleaning and liaising with recruitment partners.
• Proficiency with survey programming (e.g., Decipher, Qualtrics, or similar).
• Experience with software like Q, SPSS, Excel, or similar tools.

The Benefits:

• Up to £40,000
• Hybrid
• London

How to Apply:

If interested in the role please send your CV to Jordan Victor via the Apply Link below

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Senior Research Manager
£50,000 | Southwark (2 days a week in office)

Join a fast-growing, insight-led communications agency that’s driving impact across science, technology, and healthcare. We’re looking for a skilled and motivated Senior Research Manager to hit the ground running within a collaborative and high-performing insights team.

About the Role:
As a Senior Research Manager, you’ll lead mixed-method research projects end-to-end-from brief through to analysis and delivery-primarily in the healthcare and pharmaceutical space. You’ll be client-facing from day one, managing multiple projects while collaborating closely with a wider team that includes data science experts. You’ll play a key role in delivering meaningful insights that influence strategic decisions for leading global clients.

What You’ll Be Doing:

• Leading and managing qual and quant research projects

• Presenting insights to senior stakeholders and clients

• Supporting proposal writing and contributing to pitches

• Partnering with the in-house data science team on advanced analytics projects

• Working with top-tier clients in pharma and healthcare

What We’re Looking For:

• 3-5 years’ experience in market research (healthcare/pharma focus strongly preferred)

• Strong background in mixed methods research

• Awareness of data science approaches (segmentation, regression modelling, predictive analytics, etc.)

• Confident communicator with strong presentation and client management skills

• Experience in proposal writing and project operations

Why Apply?

• Be part of a purpose-driven team making a difference in science and healthcare

• Work with high-profile clients and impactful projects

• Hybrid working with Southwark office days (2x/week)

• Supportive leadership and opportunity for rapid integration into exciting work

Interested?
We’re looking for someone who’s ready to make an immediate impact. If that’s you, apply now and bring your expertise to a passionate, insights-led environment.

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Senior Marketing Analyst (SQL-Focused) | Leading Global Tech Brand | £75k + Bonus + Excellent Benefits | Hybrid – Holborn (2-3 days a week)

We’re supporting a major global technology brand within the food delivery space as they look to hire a Marketing Analyst to join their growing Analytics function.

This team sits at the heart of the business, driving smarter marketing decisions through rigorous analysis and creative data storytelling. They’re looking for a strong all-rounder in marketing analytics with excellent SQL skills – someone who can go beyond just running numbers to deliver real, actionable insights that impact campaigns across a wide range of channels, both ATL and BTL.

The role:

• Partnering closely with Pricing & Promotions teams, you’ll analyse marketing performance across a wide range of campaigns – from promotions for major restaurant partners to broader brand marketing initiatives.

• Core methodologies include attribution modelling, incrementality/causal inference, personalisation, post-campaign analysis, and (to a lesser extent) MMM.

• Hands-on creation of dashboards and reports in Tableau or Looker (the team is currently transitioning to Looker).

• Turning analysis into clear, actionable insights for stakeholders – strong storytelling and stakeholder management skills are key.

The ideal candidate:

• 3-4+ years’ experience in broad marketing analytics across both ATL and BTL channels.

• Advanced SQL skills – this is non-negotiable; candidates must be confident with complex queries (joins, averages, lag/lead functions, CTEs, subqueries etc.)

• Strong experience with a visualisation tool such as Tableau, Looker or similar.

• Demonstrable insight generation and data storytelling skills – ability to communicate technical findings in a commercial and accessible way.

• Python or modelling experience is a plus, but not essential.

The offer:

• £75,000 base salary

• Discretionary bonus

• Pension up to 12% (8% employee contribution)

• Hybrid working – 3 days a week in Holborn (currently flexing to 2 days)

• Exciting projects in a highly data-driven, global environment with real career development opportunities

The process:

• 1st Stage: SQL Test (15 mins per question)

• 2nd Stage: CBI Interview (Virtual)

• 3rd Stage: Data set analysis + Presentation (ideally in-person)

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Job Title: Senior Brand Manager

Location: Hybrid (3 days in the office, with 1 likely being visiting restaurants)
Salary: £65,000 base + 20% bonus

Company Overview:
Join a leading global fast-food brand with a vast customer base, serving millions of guests daily worldwide. With a strong presence in the industry for several decades, this company is continuously evolving and expanding its brand presence.

Role Overview:
As a Senior Brand Manager, you will be responsible for developing and overseeing in-restaurant creative strategies that enhance customer experiences and drive sales. Reporting directly to the Head of Brand and Communications, you will work closely with senior leadership to execute brand marketing initiatives across in-store and digital platforms.

Key Responsibilities:

• Develop and oversee in-restaurant creative assets, including printed banners, digital menu boards, window stickers, and digital screens.
• Collaborate with global and local teams to align brand strategy and ensure consistent messaging across customer touchpoints.
• Manage and mentor a small team, overseeing creative development and the execution of in-restaurant strategies.
• Work closely with operations and property teams to drive customer engagement and foot traffic to kiosks and other touchpoints.
• Lead creative initiatives for major campaigns, including new product launches, seasonal promotions, and more.
• Be the primary point of contact for advertising and print agencies, ensuring timely and high-quality delivery of assets.
• Monitor and analyze the impact of campaigns and suggest improvements for future marketing efforts.

Essential Skills & Experience:

• 6+ years of in-person brand marketing experience (5 years if exceptionally strong).
• Experience in managing and developing creative strategies and overseeing creative teams.
• Previous experience working with large brands (retail, restaurant, or other industries).
• Strong understanding of in-restaurant marketing, including digital screens, menu boards, kiosks, and printed assets.
• Ability to collaborate with cross-functional teams, including creative, operations, and property teams.
• Proven track record of managing and executing high-profile campaigns from concept to rollout.

Desirable Skills & Experience:

• Experience in managing or mentoring junior team members.
• Strong understanding of customer experience and a passion for improving in-restaurant experiences.

The Benefits:

• Up to £65,000 + benefits
• Hybrid
• London

How to Apply:

If interested in this role please send your CV to Jordan Victor via the Apply Link below

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SENIOR DATA ENGINEER

£40,000-£48,000 + BENEFITS

WEST MIDLANDS 1 x a week

A chance to act as a subject matter expert, and work with the wider teams to support the implementation of a new impact admin system.

THE COMPANY:

An opportunity to join a growing company in the financial industry, which as it develops, is placing a bigger importance on maintaining a robust and streamlined database!

THE ROLE:

A Senior Data Analyst will need to look at:

• Data mapping – understand how legacy translates to the new system
• Data integration and transformation – bring multiple sources together,
• presenting insights
• Collaborate with stakeholders

YOUR SKILLS AND EXPERIENCE:

A successful Senior Data Analyst will have the following skills and experience:

• Experience in SQL
• Strong SSIS or Azure Data Factory skills
• Prior experience in agile environments
• Stakeholder management

THE BENEFITS:

You will receive a salary, dependent on experience. Salary is up to £48,000 On top of the salary there are some fantastic extra benefits.

HOW TO APPLY

Please register your interest by sending your CV to Molly Bird via the apply link on this page.

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Digital Marketing Manager
Location: Altrincham
Salary: £40,000 – £50,000

THE BUSINESS

An established luxury retail brand is looking to appoint a Digital Marketing Manager to drive the growth and effectiveness of both paid and organic digital channels.

THE POSITION

In this role, you will act as the key digital marketing expert within the team, with a strong emphasis on Paid Media strategy and execution.

YOUR PROFILE

• Demonstrated expertise in Paid Media campaigns across multiple platforms

THE PACKAGE

• Competitive salary of £45,000 – £55,000

NEXT STEPS

To express your interest, please forward your CV to Daniel Abbasi at Harnham by applying through the link provided.

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Job Title: Data Solutions Architect
Location: London (Hybrid)
Salary: Up to £95,000

About the Role

We are looking for a Data Solutions Architect to join a dynamic organization, providing expertise in the design and development of data solutions for strategic technology initiatives. You’ll work on key projects, including data lakes, governance platforms, and asset data programs, collaborating with security and infrastructure teams to ensure seamless data integration within the enterprise architecture.

Role Overview

In this role, you’ll be responsible for designing scalable, secure data solutions and guiding teams through implementation. You’ll also collaborate with business stakeholders to define and document data requirements, ensuring successful project outcomes.

Key Responsibilities

• Lead the design and implementation of enterprise data solutions.

• Ensure data solutions optimize performance and availability for key business systems.

• Collaborate with business teams to define data requirements and oversee implementation.

• Research and evaluate emerging data technologies to drive innovation.

• Own and evolve data architecture principles in line with enterprise frameworks.

Skills and Experience

The ideal candidate will have:

Essential:

• Strong leadership and communication skills, with the ability to engage both technical and non-technical stakeholders.

• Expertise in designing data solutions and managing technological change.

• Experience with cloud-based data solutions (Azure, Microsoft Fabric).

• Knowledge of data mesh, BI, data warehousing, and business intelligence.

Desirable:

• Experience in digital transformation programs or data governance.

• Familiarity with Data Catalogs and working with third-party partners.

• Experience in real estate, property, or similar industries.

Benefits

• Competitive salary of up to £95,000, depending on experience.

• Hybrid working

• Opportunities for career development and growth.

How to Apply

If you’re an experienced Data Solutions Architect ready to drive change, apply with your CV or contact us for more details.

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Data Strategist – Leading Creative Communications Agency
Location: London (Hybrid: 4 days in-office with flex to 3)
Salary: £45,000 – £55,000 (12-month FTC with potential to extend)
Benefits: Private healthcare, free daily lunches and breakfasts, generous perks

An award-winning integrated communications agency is looking for a Data Strategist to join their growing Data & Insight team. Known for producing emotionally intelligent, commercially effective campaigns, this agency works with some of the world’s biggest brands across brand strategy, creative advertising, content marketing, CRM, and customer experience.

The Opportunity:

• Report directly to the Head of Data & Insight, working within a team of 4

• Be the bridge between data, clients, and campaigns, collaborating closely with planning and strategy teams

• Lead insight generation, performance analysis, and campaign storytelling for major clients (including a large automotive account)

• Own data-driven recommendations for marketing managers and senior stakeholders

• Create narratives from stitched data reports and visualise insights using Power BI

• Focus on campaign performance, effectiveness, and market insights for quick-turnaround campaigns

Your Experience:

• 3+ years’ experience as a Data Strategist or CRM/Creative Strategist with a strong focus on data

• Agency background – used to fast-paced, creative environments

• Confident client-facing skills – able to advise, push back, and lead conversations with senior marketing stakeholders

• Exceptional Excel skills and a data-agnostic mindset (experience with Power BI a bonus)

• Strong background in performance marketing analytics and insight generation

• Ability to tell compelling data-driven stories and deliver actionable insights

Why Join?

• Play a key role within a dynamic, award-winning agency environment

• Work on one of the agency’s flagship accounts with a major brand presence

• Opportunity to work across a range of sectors alongside ad-hoc brand projects

• Enjoy a supportive and collaborative culture with excellent benefits and perks

If you’re passionate about turning data into meaningful stories and want to work at the heart of one of London’s most creative agencies, apply now!

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Senior Marketing Analyst – Leading Global Tech Brand
Location: Holborn, London (Hybrid – 3 days/week in office, flex to 2)
Salary: Up to £75,000 + Discretionary Bonus + 12% Pension

We’re working with a global leader in the digital marketplace sector to find a Senior Marketing Analyst for their growing analytics team. This is a fantastic opportunity to shape marketing strategy for a household-name brand operating at huge scale across multiple international markets.

You’ll play a pivotal role in analysing and improving the performance of marketing campaigns across both brand and direct response channels, delivering data-driven insights to inform strategic decision-making.

The Opportunity:

• Lead post-campaign analysis across a wide range of ATL and BTL marketing activity

• Work on attribution, incrementality, uplift analysis and personalised marketing strategies

• Deliver customer segmentation and insights to optimise channel mix and customer engagement

• Create visually compelling dashboards and reports in Tableau/Looker

• Collaborate closely with pricing, promotions, customer analytics, and marketing teams

• Influence the marketing effectiveness strategy for major brand and partner campaigns

What You’ll Bring:

• 3-4+ years’ experience in Marketing Analytics or a similar insights role

• Strong SQL skills (must pass a short SQL assessment as part of the process)

• Experience with a visualisation tool (Looker preferred, Tableau also fine)

• Proven expertise in attribution, incrementality testing, personalisation, causal inference, and campaign analytics

• Strong communication and stakeholder engagement skills – able to deliver compelling data storytelling

• Experience working with multi-channel marketing data across brand and performance campaigns

Why Join?

• Be part of a major digital player operating at an international scale

• Work in a highly data-driven, innovation-focused environment

• Competitive benefits including up to 12% pension contribution and discretionary bonus

• Scope to work on cutting-edge analytics projects and gain exposure to a wide variety of methodologies

Excited by the opportunity to make a real impact at a high-growth, global tech company?
Apply now to find out more!

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Senior Data Analyst/Tableau Consultant

My client are a boutique consultancy who are currently looking for a Senior Tableau Consultant to join their team. You will be working in a dedicated data team supported by the Head of Data. It is a client facing role so you will need to have excellent communication and stakeholder management skills for this position. This is a fixed term contract with a length of 9 months. The role would be based in London and is hybrid working (once a month in office).

Requirements:

* Proven and extensive experience in Tableau and SQL.
* Excellent communication and stakeholder management skills.
* Experience working with stakeholders/clients to gather requirements and following through with reports.

What will make you stand out:

* Experience working within consultancies.
* Experience working with B2B or Marketing data.

If you are interested in this role, please apply. To follow up please email or message me on LinkedIn and I will get back to you ASAP.

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